Order Support

To help our team resolve your issue in a single reply, please follow these quick guidelines based on your issue:

• Size Exchanges: Please upload a clear photo of the item laid flat next to a measuring tape showing the dimensions. Let us know your preferred replacement size in the description.
• Damaged or Defective Items: Upload a clear, close-up photo or short video highlighting the specific defect or damaged area so we can immediately process a replacement.
• Wrong Item Received: Please upload a photo showing the incorrect item you received along with the shipping label on the package.
• Delivery Status / Delays: Please double-check your tracking link first. If your package is stuck, submit your order number below and our team will open a priority investigation with the courier.

Note: Standard customer support reviews take 12–48 hours.